NHPA’s 2022 Cost of Doing Business Study is now available. For more than 100 years, independent home improvement retailers have trusted this annual benchmarking tool to understand how their businesses compare financially to typical and high-profit operations and strategize for the future.

The study offers a wealth of data to help retailers make informed decisions for their operations—with financial data from independent hardware stores, home centers, lumberyards and paint and decorating outlets. This year, more than 1,000 retailers participated in the study.

The complete study is now available for purchase. Retailers who participated in the study will receive a free digital copy along with a personalized financial analysis. Click here to order your copy today.

Gain Industry Insights

“Again, the industry had record sales and profits, but customer count declined for the fourth straight year, which means it came as a result of pricing. The challenge for retailers going forward in a post-pandemic, high inflationary time will be how to drive sales through increased transaction count. They will likely have to sacrifice margin to do so.”
—Dave Gowan, chief financial officer and executive vice president of business services at NHPA





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